Programmes for employees that interface directly or indirectly with customers, licensee training and programmes for employees in the travel and tourism sector.
For further information and for details on our full range of programmes click here to contact us.
Duration & Mode of Delivery
On-line – 30 hours
Employees in travel and tourism sector
British Institute of Innkeepers – Licensee Training
1.5 days – 9hours – block
Licensee of Premises providing alcohol and entertainment
Welcome Host – Customer Service
All Customer Service qualifications
9 hours – one day
Managers, supervisors and employees in sectors that interface directly or indirectly with customers.