- + General
We will only collect and use personal data you have given to us for the purposes we tell you about.
New College Durham is the Data Controller for the Personal Data we collect and hold. The Data Protection Officer is Suzy Taylor, Information Governance and Projects Manager, and she can be contacted at email@example.com. Please contact her if you have an enquiry about how the College manages your personal data; if you want to make a request in relation to your personal data rights, including to access information we may hold about you.
We have a Data Protection Policy that you are welcome to review.
- + Enquiries
If you create an online account with us we will hold your information and use it to contact you, or an appropriate parent/carer, in relation to your enquiries or applications, interviews and offers, or about courses you have favourited. You may be invited to an event on this basis. You can manage these contact preferences and favourites on the 'My Account' screen or by contacting firstname.lastname@example.org
If you have asked us to provide you with course information or support or registered to attend an event using our 'Ask a Question', LiveChat, School Survey or EventBrite services you will get the option to create an online account with us.
If you've used these services but have told us you don't wish to create an online account with us we will store your contact history for up to 6 years, only for use in case you decide to follow up the enquiry.
If you don't choose to join a course of study within 6 years of creating an account or making an enquiry, or if you don't want us to keep your information anymore, we will remove your details from our system.
Once you have opted to receive marketing information from us we will provide you with information about how to opt out each time we contact you.
If you have asked us to provide you with information using our 'Contact Us' service we will use your contact details to respond to your enquiry and then discard them.
If you go on to apply for a course or enrol with the College we will collect and use other Personal Data, more information on how this data is managed and used can be found below.
- + Application
When you apply for a course we will create an account to store information about your application and use it to contact you, or an appropriate parent/carer, in relation to your application, interviews, events and offers. You can manage your application, including these contact preferences and your favourites on the 'My Account' screen of the website or by contacting email@example.com
If you don't choose to join a course of study within 6 years of creating the account, or if you don't want us to keep your information anymore, we will remove your application details from our system.
The information provided on the Application Form will be used to determine the offer we make to you. Along with the other personal details collected, if you are subsequently enrolled, we will keep it for 6 years after you have left the College to ensure we have adequate records to deal with enquiries and complaints. More information about how we manage the data you provide at enrolment can be found below.
- + Enrolment
We will store, use and share the information you have provided on the Enrolment Form for the purposes stated below and with any third parties mentioned. We will also share your data on an ad-hoc basis if we are required to by law. If you want to update or remove any of the personal data you have provided you can make a request to do so by contacting firstname.lastname@example.org
You have the right to make a request for information about yourself. Please use the College's guidance on Making a Data Protection Request to ensure you contact the right department.
New College Durham is the Data Controller for the personal data you have supplied and our Data Protection Officer can be contacted by emailing email@example.com
Most of the information collected at enrolment is required by us to deliver your course and to prove you are studying with us. To do this and to fulfil our contract with you we will share information about you with our Funding Providers, Validating and Awarding Bodies, sub-contracted service providers and with any of our partner institutions that are contracted to deliver your course(s). If we are asked by a local authority or school to confirm that you are studying with us we will only do so if we are required by law or government authority; if we know you have given consent; or in order to enable you to receive a benefit (eg. Council Tax Benefit).
We will retain data that is required by the College and our Funding Providers for 6 years after your course ends in order to administrate your enrolment contract with us. We will retain some data indefinitely as a permanent record to show who you are, when you attended the College, what your assessment marks were and what awards you got. This will help us to supply you with a reference or transcript if you request one and ultimately the data will be held for archival purposes in the public interest. For information about provision of transcripts please contact firstname.lastname@example.org
If you are studying on a course funded by ESF we will need to retain some of your personal data that is required by our Funding Providers until 2030.
At enrolment we will ask if you want to provide a photograph. This is so we can ensure the safety and security of everyone at the College and we’ll keep this with your student record for 6 years after your course ends.
At enrolment you do not have to provide an emergency contact but this will mean we won't be able to contact anyone if you are taken ill.
At enrolment we will ask if you want to provide an image of your fingerprint so we can give you access to Library and Cashless Catering Facilities. The code based on this image will only be held on our systems for the academic years during which you are studying with us.
If you tick to receive marketing and market research information from us on the enrolment form we (or our funding partners) may contact you about courses or for feedback on your experience at College.
If we collect other data from you in the course of your study we will inform you why we have asked for it, what we will use it for, who we may pass it to and how long we intend to keep it for. Please see our Post-enrolment Privacy Notice below.
- + Post-Enrolment
We will also collect data while you are studying with us, to show when you attended the College, what your assessment marks were and what awards you got – we collect this data initially to prove to our funding partners that we have enrolled you on the course and then indefinitely to supply you with a reference if you request one. See below for details of the data we collect in our systems.
Admin and Progress data: SCIPS, Smart Assessor and Unit-e
We will only collect and use personal information that you have provided to us during your study to help both you and your Tutor manage your progress on the course(s) and to ensure your personal details are up to date.
We will not pass data to any third parties unless it is required by law or governmental authority.
Your permanent record (name, address, date of birth, courses attended, awards and dates of study) will be held by the College so we can supply you with a reference or transcript if requested and ultimately the data will be held for archival purposes in the public interest.
Your administrative and progress records will be held for 6 years after you finish the course to ensure we have adequate records to deal with enquiries and complaints.
If we collect other data from you in the course of your study you can expect to be informed why we have asked for it, what we will use it for, who we may pass it to and how long we intend to keep it for.
We keep emergency contact details for each student and if you have any queries in relation to this please contact email@example.com.
Sometimes we store progress information in a system which is hosted offsite and in those circumstances we try to ensure your personal data is anonymised and we always make sure the company holding the data has the most appropriate security in place.
Any personal data held on Schoology will be removed when your enrolment at the College ends. Your coursework may be held by the College for up to 5 years after your course ends depending on the requirements of the relevant Exam Board.
For some courses, we will submit your work to Turnitin so we can do an anti-plagiarism check.
- + Services
If you choose to become a customer or client of New College Durham you can expect to be informed about how your data will be processed when you take advantage of the service offered.
Customers can also contact our Data Protection Officer with enquiries by emailing firstname.lastname@example.org
The Library uses personal information collected during the enrolment process, in order to provide its lending services. If you want to amend any of this data please contact email@example.com
Our Podiatry Service collects and manages patient records securely. We only use this information to manage your treatment with us and will only share it with student and staff practitioners within the clinic unless we have your additional consent to provide it to a third party. Your information will be held for 7 years from your last appointment with us and then will be securely disposed of. If you want to make any amendment to your personal details held by us please contact your clinic administrator.
If you are a visitor to the College the information we collect from you is used to verify your identity and ensure your visit is authorised. The information you provide will be stored for 1 year after your last visit to us. Any badges are confidentially destroyed when no longer required.
If you are a supplier of services to the College or a student who has been paid a bursary or refund you can expect us to hold your data in our finance system for up to 7 years from the last date we payed you, this is so we can ensure we have adequate records to deal with audits, enquiries and complaints.
- + Employees
Applying for a position at New College Durham
When applying for a position at New College Durham, you must be aware that New College Durham are not responsible or liable for how other sites collect and use your information. Please check the individual third party websites privacy policies before submitting your personal information to those websites.
The personal data that the application form collects about you will be used for the purposes of processing your application. If your application is successful it will be used to form the basis of your staff record.
Where you are unsuccessful in the selection process, manual records will be kept for 6 months and then destroyed.
Working for New College Durham
While you are employed by New College Durham, we will keep your information in a Personal File to enable us to administrate your contract of employment. We will keep you informed of the reasons for any extra information we collect from you and the purposes this will be used for as well as the length of time for which it will be held.
More information may be found in our policies on Data Protection and the Management and Monitoring of Electronic Communications.
You have the right to make a request for information about yourself by emailing firstname.lastname@example.org. You may find the College's guidance on Making a Data Protection Request useful in such matters which can be located on the intranet.
You can also edit your personal details via the employee self-service whenever you wish. Alternatively, you can email email@example.com to do this.
What happens to your data when you leave employment?
When you leave employment at New College Durham, most of your employment records will be disposed of 6 years after you have left. However we will retain limited evidence of your employment, such as your employment dates and any payroll / pension information. This is to ensure we have sufficient information in case you have any enquires about your pension, or if you require a factual reference. We consider this processing to be in your legitimate interest. This limited information will be kept for 75 years. You have the right to request that this information is removed from your record. In order to request this, email firstname.lastname@example.org.
We will not pass your data to any third parties without your consent unless it is required by law.
Human Resources administrate an annual cleanse on the Supply Pool every March. During this cleanse, if you are registered on the Supply Pool you will receive an email to determine whether you wish to remain registered. Where you confirm to remain registered, New College Durham will keep your personal data (as explained in the 'Working for New College Durham' section).
If you wish to be removed from the Supply Pool, most of your employment records will be disposed of 6 years after you have left. However we will retain limited evidence of your employment, such as your employment dates and any payroll / pension information. This is to ensure we have sufficient information in case you have any enquires about your pension, or if you require a factual reference. We consider this processing to be in your legitimate interest. This limited information will be kept for 75 years.
You have the right to request for information about yourself by emailing email@example.com. You also have the right to request that this information is removed from your record. In order to request this, email firstname.lastname@example.org.
- + Our Website Information
New College Durham makes all reasonable efforts to ensure that the information on the website is correct and current. Please note however that the content is naturally subject to change from time to time. If you have an enquiry about the information on the site please email us at email@example.com.
All materials on this web site are the copyright of New College Durham or are reproduced with permission from other copyright owners. All rights are reserved. The materials on this web site may be retrieved and downloaded solely for personal use. No materials may otherwise be copied, modified, published, broadcast or otherwise distributed without the prior written permission of the College unless explicitly stated.
- + Cookies
A cookie is a small file which a website may place on your device so it remembers who you are. Though most web browsers automatically accept them, you can block or remove cookies yourself by altering your browser settings at any time.
These cookies help our website to remember your preferred settings and credentials or allow you to share information with other websites with which you may have an account (eg. Facebook). You can block or remove these yourself within your internet browser or change your account settings within the other websites.
Some functionality (eg. LiveChat) may not work if cookies are blocked.
We use Google Analytics cookies to collect information about how visitors use the site to identify where we could make improvements. We don't use personal data to do this.
Use of your data for interest based advertising
You can opt out of all data collection for the purposes of interest based advertising at http://www.youronlinechoices.com/uk/
We are currently compiling a full list of all the cookies we use and plan to publish this information.