A good journey using Flex & Travel starts with finding out...
The Traveline website can help you plan your route. This website has a journey planner which contains all the local routes and timetables. You can use the IT facilities at the College to help plan your journey.
Log onto www.traveline.org.uk or call 0871 200 22 33
Once you have checked out which is the best bus service for you, you also need to apply to your chosen bus operator as soon as possible.
If you have chosen Go North East your student travel will include a ‘Get Around’ ticket which is credited onto a ‘Get Around’ key, smartcard, which also acts as ID. You can complete an online application form at www.simplygo.com/getting-your-key or call the customer services team on 0845 60 60 2 60. Once the College has confirmed your eligibility with the bus operator, your ‘Get Around’ key will be issued by Go North East and sent directly to your home address.
If you have chosen Arriva your student travel will be a ‘Student Saver’ ticket. Request a 'Student Saver' application from the Arriva Customer Services Team on 0844 800 44 11 or download an application by clicking here.
Once the College has confirmed your eligibility with the bus operator, your ‘Student Saver’ ticket will be issued by Arriva and sent directly to your home address.