Level 2 Diploma Skills for Business

Start date(s):
1 Sep 2020
1 year
Level 2
Course Code:
Study Mode:
Full Time
Attendance Type:
Attendance Pattern:
Awarded by:
Framwellgate Moor Campus
Course costs:
16-18 - Free (UK & EEA)
19+ - £450, your course may be free
(previous year's fees)


This practical course will provide you with the knowledge and skills required to pursue a career in business, or progress to a higher level of study.

You will have the opportunity to explore the key principles of business and retail, and will be encouraged to accept work placement opportunities to improve your commercial awareness and develop your skills in a real working environment.


This course aims to provide learners with transferable skills, knowledge and understanding for employment within any business setting. You will have:
  • An understanding of the essential skills required to work successfully in a business environment
  • The skills required to solve problems in a business environment
  • An understanding of business culture and responsibilities
  • The ability to successfully communicate and work with others in a business environment
  • The opportunity to develop the skills required to manage and improve their own performance in a business environment.


You must complete a minimum of six units. The units you will study include the following:
  • Business Culture and Responsibilities
  • Deliver Customer Service in a Business Environment
  • Produce Documents in a Business Environment
  • Work with others in a Business Environment
  • Communicate in a Business Environment
  • Contribute to Running a Project.


Day and time of study will be confirmed before the start of your course.

Teaching & assessment

You will be taught by qualified teaching staff who have experience of working in the business world, or have ran their own business. You will receive written and verbal feedback for all assignments and continuous assessment throughout the course, to ensure you work to the best of your ability. Your lessons will include guest speakers and visits to industry, and will aim to stretch and challenge your knowledge.

Each unit typically consists of three or more assessments, to enhance your academic and work place skills, including:
  • Professional discussions
  • Reports
  • Presentations
  • Case studies
  • Group work.

Maths and English


Maths & English

Maths and English skills are essential for the workplace and university.

Industry links:

We have direct links to local and national businesses meaning you get to broaden your knowledge of the industry with guest speakers and visits to professionals. We encourage all students to take part in Enterprise Day - an opportunity for students to gain a wider understanding of enterprise and the world of work. They learn from other people’s experiences, asking questions and making new contacts.


You will be expected to attend a work placement for 37 hours. The work placement will directly link to employability sessions and enhance the knowlegde and skills needed to completed the course.

You could progress to a Level 3 Diploma in Business at New College Durham.

Alternatively, you could gain employment/ self-employment in the business sector.


Please note these prices are for the current academic year and may be subject to change for our courses starting in future years.

Additional Costs

You will need to contribute £30 if you wish to take part in optional enrichment and extra curriculum activities, such as guest speakers, trips and visits.

Interview Instructions

You will be invited to attend an interview to assess your suitability to the course.
Further Education

Getting ready for your college interview

Find out more information about your college interview.

Entry Criteria

You will hold a minimum of four GCSEs at grade D, including maths and English.