Level 2 Diploma Travel & Tourism

Start date(s):
31 Aug 2020
1 year
Level 2
Course Code:
Study Mode:
Full Time
Attendance Type:
Attendance Pattern:
Awarded by:
City & Guilds
Framwellgate Moor Campus
Course costs:
16-18 - Free (UK & EEA)
19+ - £450, your course may be free
(previous year's fees)


This dynamic full-time course will give you an excellent understanding of the travel and tourism industry, and prepare you for further study.

You will be given the opportunity to develop your knowledge and skills so that you can explore and locate tourist destinations and areas of interest around the world, including visitor attractions and events. You will gain a good knowledge and understanding of the different kinds of package holidays available to different types of customer, and develop an awareness of promotional activities in order to sell travel and tourism products and services.
sam it

A real vocational experience

Enjoy our new TV and online adverts, and find out from our students what it is like to study at a top-performing college.


Take a tour around our Travel and Tourism facilities

Our fully-equipped, simulated aircraft cabin has 15 seats, overhead lockers, a PA system and even a hostess trolley.


Travel and Tourism

Newcastle Airport visit

Travel and Tourism students went on a educational visit to Newcastle Airport.


Students develop employability skills

All students who study Travel & Tourism take part in an employability programme.


Travel and tourism students visit Dubai

Students travel to one of the biggest tourism capitals in the world.


Travel and Tourism students gain industry insights

Students attended an informative and engaging presentation with Newcastle Airport and Balkan Holidays.

Global Travel

Travel agency flies high with regional award

The travel agency based at New College Durham has won a travel award at a national awards ceremony.


This qualification aims to prepare you for a career within Travel and Tourism organisations, or progression onto Level 3.

The aims of the programme are to:
  • Provide an educational foundation for a range of careers in the Travel Industry
  • Provide relevant studies for seeking employment
  • Provide flexibility, knowledge, skills and motivation as a basis for future studies and career development
  • Develop a range of skills and techniques, personal qualities and attitudes essential for successful performance in working life.

You will be offered multiple opportunities to develop your knowledge and skills. This will involve pinpointing and exploring tourist destinations and areas of interest around the world, including visitor attractions and events. The qualification will provide you with an in-depth knowledge and understanding of the different kinds of package holidays available to different types of customer, and you will develop an awareness of the promotional activities practiced in order to sell travel and tourism products and services.


We cover a wide variety of units on the programme to give a thorough insight in to the Travel and Tourism industry, they include:
  • Worldwide Destinations
  • Interpersonal Skills in Travel and Tourism
  • UK Travel and Tourism Destinations
  • The Structure of Travel and Tourism
  • Principles of Customer
  • Service in Hospitality Travel & Tourism
  • Cruise
  • Travel Planning.

Alongside the main programme of study, this course aims to develop your employability skills. This will be achieved through the introduction of guest speakers, work placements, competitions, visits to employers and trips (regionally and nationally).

Time commitment

Average number of hours per week

Work Placement
Assignment Feedback
Independent Learning


*Days and times of study are subject to change. Timetables are confirmed at the start of term.

Teaching & assessment

You will be assessed using the following methods:
  • Practical assessment
  • Multiple choice tests
  • Short answer questions
  • Assignments.

Maths and English

Stobo Castle

Maths & English

Maths and English skills are essential for the workplace and university.

Industry links:

In order to gain a deeper understanding of the travel industry, we have strong links with a variety of leading employers within this sector. We are fortunate to be able to access this knowledge and experience and not only welcome them into our environment but for us to visit their places of work.

These links include:
  • Thomas Cook
  • DFDS Seaways
  • Visit County Durham
  • Newcastle Airport
  • Sky People
  • Jet2
  • Radisson
  • NGI
  • STA Travel
  • Hays Travel.


As part of the programme, you will be required to partake in a two week work placement within the travel industry. This will be to gain skills and experience within the environment you will be training to work within.

You could progress to a Level 3 qualification in Travel and Tourism at New College Durham.

You could join the Association of Independant Tour Operators. Click here to go to their website.

Progress onto further study

Level 3 Extended Diploma Travel & Tourism

This full-time course will provide you with an in-depth understanding of travel and tourism and will help you gain the knowledge and skills to pursue a career in this sector.

Meet our students

Enya Rosenvinge - Level 3 Travel and Tourism

Enya Rosenvinge

Enya worked part-time alongside the course and secured a full-time role as Cabin Crew for Jet2.

Catherine Marley CS

Catherine Marley

Catherine now work as a Passenger Service Agent with Jet2.com at Newcastle Airport.

What else?

Visit Travel Weekly or TTG for travel updates.


Please note these prices are for the current academic year and may be subject to change for our courses starting in future years.

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Fees and funding

Find out more about course fees and financial support for UK, EU and non-EU students, plus how to pay your fees.

Refund policy square 2018/19

Refund Policy 19-20

View our refund policy for further and higher education programmes (page 2) and full cost courses.


Additional Costs

You will be required to purchase your uniform from an external company - order forms can be requested from the travel and tourism team on parents evening or at enrolment. Uniform will cost approximately £39.00 +pp.
In addition, we expect you to attend college with all the relevant stationary equipment. This includes:
  • Two A4 lever arch folders
  • A notebook
  • Pens
  • A memory stick.

You will be given the opportunity to participate in a number of visits throughout the year. These range from day visits to week long overseas residentials. Some of these will require payment if you wish to take up the opportunity. We try to offer a range of visits to suit all budgets, these will be announced throughout the year. With the more costly trips, we will endeavour to announce these as early as possible in order to allow a payment plan.

Interview Instructions

You will be invited for a group presentation and one-to-one interview. At this stage, you will discuss target grades and select the appropriate course.
Further Education

Getting ready for your college interview

Find out more information about your college interview.

Entry Criteria

In order to access this course, you must possess a minimum of four GCSEs at grades D or above (or equivalent), ideally this will include English and maths, or a Level 1 Travel and Tourism qualification.