Level 2 Customer Care Maintenance Apprentice - Gateshead

We’re excited to welcome the next cohort of our Apprenticeship Programme, starting 3rd September 2026. We are recruiting for Customer Care Maintenance Apprentices in the North East Division – Gateshead.

You’ll work in our Customer Care team and learn to:

Diagnose and carry out inspections, maintenance and remedial works of new homes

Log completed maintenance and follow up where required

Complete and return job sheets to the Customer Care department

Maintain regular contact with the Customer Care department to update them on any further work required

Effectively communicate with customers about the outcome of any inspections or maintenance work completed and answer any questions

• Training

  Qualification

  Level 2 Property Maintenance Operative

  Training

  Your apprenticeship will be delivered by:

  New College Durham if you are based in our North East Division

  United Colleges Group if you are based in our North London division

  Duration

  24 months, plus End Point Assessment

  Location

  Across your allocated division (travel required)

• Skills Required

  Communication skills, Attention to detail

11/02/2026

Qualification

Level 2 Property Maintenance Operative

Training

Your apprenticeship will be delivered by:

New College Durham if you are based in our North East Division

United Colleges Group if you are based in our North London division

Duration

24 months, plus End Point Assessment

Location

Across your allocated division (travel required)

Communication skills, Attention to detail Bellway Homes Limited