Business Admin Apprenticeship

We are looking to appoint an apprentice to join our Sales Department, reporting to Senior Business Development Manager.

Business Administrator Apprentice (level 3) - Lamesley

We employ more than 2,000 people based at 38 sites throughout the UK and Australasia. In the UK James Jones & Sons (Pallets and Packaging) Ltd manufactures up to 7 million new pallets and repairs up to 25 million pallets per annum across our 15 sites. Our pallet and packaging operation benefits from the most advanced manufacturing facilities in the UK, a national distribution network, and offers a complete range of pallets and specialist timber packaging.

We are looking to appoint an apprentice to join our  Sales Department, reporting to Senior Business Development Manager.

The successful candidate will work Monday to Friday and the core hours will be 08.00 to 16.30.

About the role:

We are currently looking to recruit  Business Administrative Apprentice level 3 at our Lamesley site. This is an excellent opportunity to be in paid employment while learning new skills, experience and gaining qualifications .

The successful candidate will initially work within our Sales Department  demonstrating the skills and aptitude needed before attending  college on day release/block release from September 2024.

The apprenticeship will give you ample time to learn and develop your skills and expertise whilst performing tasks to earn your qualifications.

Assisting sales staff in handling a wide range of customer enquiries, generating costing sheets for approval prior to customer submission, input of data, CRM interactions and opportunities, and general sales office administration.   

Key tasks and responsibilities:

You will undertake a structured apprenticeship programme (up to 18months) which will incorporate theoretical study at college and experiential learning on-site at our Lamesley site.

You will gain skills and knowledge through work experience and college learning to provide administrative support to the team/site. Through work experience and job shadowing you will gain knowledge of the sales/customer systems.

Main Duties

Liaise with customers both via telephone and email

Create new customer accounts

Convert from quotation to order

Monitor customer ordering performance

Maintain good customer service

Maintain customer records

Complete daily interactions

Chase customer opportunities

Skills and Experience:

A team player with a strong sense of personal responsibility/ownership and a positive “can do” attitude

Ability to communicate and work accurately and effectively with colleagues

Self-motivated and able to use initiative

Must have level 2 in English and maths

Computer skills in Microsoft Excel, Word and Outlook would be essential

Remuneration and benefits:

Competitive rate of pay depending on age.

33 days annual leave (including statutory holidays)

Health & Wellbeing services (remote GP’s, mental health support, physio)

Life assurance cover after 3 months

Free parking

Applicants must have the ability to communicate in English as well as comprehend written instructions. You must be able to prove that you are eligible to work in the UK without the need for sponsorship.

Further details about our company can be found on our website: www.jamesjones.co.uk

Please send your CV to: Donna O’Connor, Human Resources Manager, Broomage Avenue, Larbert, FK5 4NQ or email recruitment@jamesjones.co.uk .

• Employer Description

  James Jones: A History

  For over 180 years, the Jones family and James Jones & Sons Ltd have had a very varied and diverse history working across many sectors and touching many communities across the UK.

  James Jones & Sons has a proud history dating back over 180 years. In that time, we have been at the forefront of timber innovation. We introduced the first J Nail, the first Mini Bundling system, the first Incised line, the first state of the art x-ray scanning technology... We are constantly innovating and leading the timber industry by example.

  James Jones & Sons introduced the JJI-Joist, pioneered the use of polyurethane adhesives and was the driving force behind the development of automated I-Joist production lines.

  Ever since James Jones & Sons Ltd was incorporated, we’ve remained firmly at the forefront of our industry.

   

15/05/2024 Gateshead NE11 0EX James Jones & Sons (Pallets & Packaging) Ltd, Saw Mill, Smithy Lane, Lamesley Gateshead James Jones & Sons Limited