Level 2 Certificate in IT User Skills

Heather said her employer, Durham County Council, highlighted the course as an opportunity to improve productivity using popular Microsoft applications, such as Word, Excel and Presentation.

She said:

“I was able to study the modules around my other commitments which made it a perfect course for me. I received fantastic ongoing support from my tutor whose patience was vital to my success completing the course.

“In addition to my role as Payments and Expenditure Officer at Durham County Council, I have also taken on the role of Digital Skills Trainer two days a week until the end of March which I wouldn’t have achieved without the course at NCD. It will be a challenge balancing both jobs but I am looking forward to something new.”

Heather completed our IT User Skills course and is now responsible for training others in her organisation twice a week.