College Information

Important Rules to Remember

Please do not forget:

• No offensive weapons
• No aggressive behaviour towards staff or other students
• Mobile phones must be switched off in teaching and learning areas
• Smoking (including e-cigarettes) is only allowed in designated areas on the College campus
• Put all litter in bins provided
• No animals, except guide dogs
• No computer hacking or misuse
• No alcohol or illegal drugs
• Follow all health and safety requirements

Lost Property

Should you lose or find any property, please contact the Security Office or a member of Security Staff via Information & Main Reception. The college cannot accept responsibility for the safety of students’ personal possessions. If you wish, you can take out your own personal insurance. Details are available from the Students’ Union.

Procedures for Comments, Suggestions and Complaints

If you want to make a complaint whilst studying at college, a form can be obtained from Information and Main Reception. Once completed, the form is to be returned to Diane Watson, Administration Manager. You will receive an acknowledgement receipt and details of the person who will be responding to your complaint within five working days. A formal response will be sent to your home address within 10 working days.

Sustainability

We have been actively making sustainability an established part of college life for many years. As a student of New College Durham we expect you to contribute to our significant efforts to reduce our carbon footprint. Ways to reduce your carbon footprint:

• Always turn off your computer/printer when not in use
• Switch off the lights when you leave the room
• Don’t leave taps running
• Always use the recycling bins provided
• Where possible use public transport, walk or cycle to college

For more information please visit the Sustainability section of the college website.

Health and Safety

The college are committed to ensuring that all learners are safe within the college and when on college activities. Detailed information on health and safety and what to do in any kind of emergency is contained in the Health and Safety Handbook and the Health, Safety and Welfare Policy Manual
on the Intranet.

Please read these documents so you know what to do

Exit routes to be used if you have to leave college buildings in an emergency are shown by green and white running man signs all around the college. Make sure you know how to get out of buildings, and where to go to in an emergency.

If you see a fire, contact a member of staff or ring 0191 375 4433 immediately, make sure you and others evacuate the area and proceed to the assembly point. All students should be aware of the risks arising from their actions to themselves and to others and should take active steps to reduce that risk.

If you see anything dangerous to yourself or others please report it at once on 0191 375 4433 or to a member of security or college staff.

We expect everyone to help make the College a positive and safe place to learn. Any form of bullying or harassment will not be tolerated. If you have any concerns or worries about anything you see with regard to bullying or personal safety, please talk to your tutor, another member of staff, ASC or a student representative about it so that the college can respond to our concerns.

The Quiet Room

The Quiet Room is available for use in the college. The room is based in the Sports and Music Building. Students are required to register to use the room so that the college can monitor its usage. If you require use of the room for reflection or prayer, you will need to come and complete a registration form and sign a code of conduct for use with the Students’ Union.

Student Parking

Students should park their vehicles in the marked bays. The college roads have a 15mph speed limit and this should be observed at all times. Vehicles parking in disabled bays must display the appropriate badge. Students must not park their vehicles in unauthorised areas, bus bays or on double yellow lines. Cyclists and motorcyclists should use the specific parking areas provided and should not use car parking bays. We have 16 designated parking bays for electric vehicles, charges will apply.

No Smoking on Campus

A smoking zone can be found on the main walkway into the campus. Anyone wishing to smoke (including e-cigarettes) must do so only in that area. Smoking is absolutely prohibited on any other part of the campus. The college strongly encourages all students to stop smoking and advice on
smoking cessation can be obtained from the Students’ Union on 0191 375 4546.

Respecting our Local Community

As a student of New College Durham you are also part of a wider community which includes people who live locally, shops and services which you will pass through and use during your time at the college. As a student you are also an ambassador of the college and you are expected at all times to:

• Show courtesy and respect to our neighbours by not littering, using foul language, using threatening behaviour or creating excessive noise
• Ensure that we are good neighbours by acting responsibly

Use of Computer Facilities

If you have enrolled with us you have already agreed to comply with the following rules. If you don’t follow them we will take away your computer access and you may be subjected to disciplinary action.

Acceptable Use Policy

User Login and Password

• You will be given a network login and password to use to access College systems
• Do not attempt to gain unauthorised access to College IT systems
• Do not write down your password or share it with anyone;
• When you get your first password or if you need to ask for ICT Services to change it, you must logon at the first available opportunity, and the system will prompt you to change your password.

The College network and computer equipment must not be used for any of the following:

• Deliberately attempting to gain access to restricted areas within the college or other locations
• Accessing, sending, posting or downloading any Internet material which is counter either to legislation, College policies (eg equal opportunities, bullying and harassment) or to commonly accepted standards, or is likely to be offensive or indecent to reason able people. This includes websites promoting extreme Islamic or right wing ideologies as well as material concerning the purchase of firearms
• Creating, posting or sending material which is designed or likely to cause annoyance, inconvenience or needless anxiety
• Downloading, copying or sending copyrighted material without the permission of the right holder
• sending spam emails
• Corrupting or destroying other users data
• Violating the privacy or disrupting the work of others
• Using the network in a way that denies service to other users, for example, deliberate or reckless overloading of the network or computers
• Deliberately introducing viruses onto the College network
• Placing on the Internet any material, which incites, encourages or enables others to gain unauthorised access to the College’s computer system

In addition, you must not:

• Install hardware on an individual PC
• Attach devices to an individual PC or VDI for any of the purposes above
• Subscribe to Internet services via the college network
• Load, install or modify software
• Encrypt data (the college will remove any encrypted data from the systems)

Any misuse of computer equipment or breaches of this policy should be reported to your tutor or Course Leader. If the misuse breaches the law or is reportable under relevant legislation (e.g. PREVENT Duty) the College may choose to inform the police or other relevant authority. If you try to connect to the college network using a device that doesn’t meet our security standards you will be denied access. If you need any advice on what our minimum-security standards are please contact ICT Services in G116 or ring 0191 375 4416

Data Protection

As a student of New College Durham you have the right to make requests in relation to the data we hold about you. You can:

• Request access to your data
• Request that your data be updated if it is incorrect
• Request that your data be erased if you feel that we don’t need to hold it
• Request that we stop using your data for some purposes if you feel that we don’t need to

We will always tell you the reasons why we need your data in our privacy notice. You can view a copy via the Privacy Notices.

If you want copies of attendance information or reports you can access these via your tutor or by contacting This email address is being protected from spambots. You need JavaScript enabled to view it.

To make a request, or if you have an enquiry about Data Protection, then contact our Data Protection Officer at This email address is being protected from spambots. You need JavaScript enabled to view it..